I have a problem with activation. What should I do?

That depends on your problem. Problems can be categorized by error message:

"Incorrect activation code!" - make sure that you enter your name exactly as it appears on your order e-mail (case sensitive).

"Activation code is not valid for current version." - free upgrades are provided for 1 year after purchase, to use the version released later than this, you should purchase an upgrade (costs 50% of the original price). Please contact us to get an upgrade.

"Activation count exceeded." - each computer requires separate license, therefore if you are trying to activate a new computer with used code, you get this error. Each activation is locked to your computer hardware for 90 days. If you are replacing your computer sooner, please contact us to reset your activation count.